Terms and Conditions - Diatomaceous Planet

Terms of Service

Effective Date: April 5, 2025
Website: www.DiatomaceousPlanet.ca
Company: Novatreelabs Inc.

Welcome to DiatomaceousPlanet.ca. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”). By accessing or using any part of the site, you agree to be bound by these Terms.

1. Use of Site

You agree to use this site only for lawful purposes. You are prohibited from violating or attempting to violate the security of the site or using it to engage in any unlawful conduct, fraudulent activity, or violation of applicable laws and regulations in Canada.

2. Products and Services

DiatomaceousPlanet.ca offers natural health and environmental products, including food-grade Diatomaceous Earth. All products are sold as-is and are intended for legal, approved use only. You agree to use all products according to provided instructions and disclaimers.

3. Shipping and Fulfillment

Orders are generally processed within 2–5 business days unless otherwise stated. Shipping times may vary depending on your location. Novatreelabs reserves the right to use third-party logistics providers to fulfill orders.

4. Payment Terms

All payments must be made in full at the time of purchase. We accept major credit cards and other secure payment methods as indicated on the checkout page. Prices are listed in Canadian dollars (CAD) and are subject to change without notice.

5. Returns and Refunds

Please refer to our Refund and Exchange Policy page for detailed terms on returns, exchanges, and refunds.

6. Intellectual Property

All content on DiatomaceousPlanet.ca, including text, graphics, logos, images, and product descriptions, is the property of Novatreelabs or its licensors. Unauthorized use of our intellectual property is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Novatreelabs shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our website or products. Liability, if any, shall be limited to the purchase price of the item in question.

8. Indemnification

You agree to indemnify and hold harmless Novatreelabs, its officers, directors, employees, and agents from and against all claims, liabilities, losses, and expenses arising from your use of the Services or your violation of these Terms.

9. Privacy Policy

By using our site, you also agree to our Privacy Policy, which governs how we collect and use your information.

10. Termination

We reserve the right to suspend or terminate your access to the site at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to the site or other users.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the Province of New Brunswick and the federal laws of Canada applicable therein.